We’d Love to Hear from You

It’s been a while, and your perspective matters to us. Tell us what you need and how Extensionology could be a better fit.

15% off your next order

Please accept 15% off your next order as a small gift from us. We’ll email your personal discount code within one business day.

1. What has kept you from ordering recently?

Select all that apply.

No need to reorder yet Fewer clients or less personal use No longer using extensions Looking for more affordable options Disappointing hair quality Hair did not last Limited color selection Missing textures or methods Products out of stock Service or delivery issues Other If Other, please tell us more.

Which shades were you looking for?

Which texture or method were you looking for?

2. If you use another brand, what do you prefer about it?

Select all that apply.

Lower prices Better shade matches Curly textures More extension methods More reliable stock Better hair quality Longer-lasting hair Faster delivery More helpful customer support Not using another brand Other If Other, please tell us more.

Which shades work better for you?

What curl pattern are you looking for?

Which extension method do you prefer?

3. What would help you consider Extensionology again?

Select all that apply.

Lower everyday prices Occasional promotions More colors Curly textures More lengths or methods More reliable stock Improved hair quality Color-matching help Help resolving a past issue No plans to buy extensions Not considering Extensionology right now Other If Other, please tell us more.

Which shades would you like us to add?

What curl pattern would you like us to offer?

Which lengths or methods would you like us to add?

4. What is one change you would most like us to make?

A few words are enough. Specific shades, textures, or products are especially helpful.

Your answers are used to improve our products and service. Providing feedback does not subscribe you to marketing emails.

Please choose at least one option.

Thank you for sharing your feedback.

We’ll email your personal 15% discount code within one business day. We look forward to welcoming you back.

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