Welcome Back Feedback

Thank you for ordering from us again. It’s so nice to have you back. We’d appreciate hearing about your experience with Extensionology.

$15 Store Credit

Please accept $15 in store credit as a small gift from us. We’ll send you an email as soon as your credit is ready to use. Your store credit does not expire.

1. What kept you from ordering sooner?

Select all that apply.

No need to reorder yet Fewer clients or less personal use Trying another brand Higher than I would like to spend Disappointing hair quality Hair did not last Limited color selection Missing lengths or methods Products out of stock Service or delivery issues Other If Other, please tell us more.

2. What brought you back to Extensionology?

Select all that apply.

Better hair quality than other brands Longer-lasting hair More natural-looking colors A preferred extension method Products back in stock Reliable customer service A special offer An email or social reminder A personal recommendation Other If Other, please tell us more.

3. What have you liked about this order so far?

Select all that apply.

Soft, manageable hair Natural color match Discreet Tailored Tape-In attachment Thin, comfortable Tailored Weft Easy-to-customize Keratin tips Smooth ordering and delivery Nothing in particular Not used yet Other If Other, please tell us more.

4. Considering the quality, how would you describe the price you paid?

Select one.

Excellent value Fairly priced Higher than I would like to spend Too early to judge

5. What should we improve?

A few words are enough. Specific shades, products, or suggestions are especially helpful.

6. How likely are you to recommend Extensionology to a friend or coworker?

Select one.

Very likely Likely Not sure Unlikely Very unlikely

Your answers are used to improve our products and service. Providing feedback does not subscribe you to marketing emails.

Please choose at least one option.

Thank you for sharing your feedback.

We truly appreciate your time.

We’ll send you an email as soon as your $15 store credit is ready to use.

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Welcome Back Feedback