Privacy Policy

Section 1 - Information Collection and Use

When you make a purchase from our store, we collect personal information, such as your name, address, and email, as part of the transaction process. Additionally, when you browse our site, we automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system.

Email Marketing: With your permission, we may send you updates on our store, new products, and promotional offers.

Section 2 - Consent

Obtaining Consent

By providing personal information to complete a transaction, verify a credit card, place an order, arrange for delivery, or initiate a return, you imply your consent for us to collect and use it solely for that purpose. For any additional purposes, such as marketing, we will ask for your explicit consent or provide an opportunity to decline.

Withdrawing Consent

If you wish to withdraw your consent after opting in, you can do so at any time by contacting us at online@extensionology.com or by mailing us at:

Extensionology, 177 E Colorado Blvd, Suite 200 Pasadena, CA, USA 91105

Section 3 - Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 - Shopify Platform

Our store is hosted on Shopify Inc., which provides us with the online platform to sell our products and services. Your data is securely stored by Shopify in their databases, protected by a firewall.

Payment Information

If you choose a direct payment method, Shopify stores your credit card data, encrypted through PCI-DSS standards. Your transaction data is only stored as long as necessary to complete your purchase, after which it is deleted. Shopify complies with PCI-DSS standards, which are managed by the PCI Security Standards Council (including Visa, Mastercard, American Express, and Discover).

For more information, please review Shopify’s [Terms of Service](https://www.shopify.com/legal/terms) and [Privacy Policy](https://www.shopify.com/legal/privacy).

Section 5 - Third-Party Services

We work with third-party providers who collect, use, and disclose your information only as necessary to enable the services they provide to us. Certain providers, such as payment processors, may have their own privacy policies, which we recommend reviewing to understand how they handle your information. Your data may be subject to the laws of the provider’s jurisdiction.

Once you leave our website or are redirected to a third-party site, our Privacy Policy and Terms of Service no longer apply.

External Links

Links on our site may direct you to other websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

Section 6 - Security

We follow industry best practices to safeguard your personal information. If you provide credit card details, they are encrypted via secure socket layer (SSL) technology and stored with AES-256 encryption. While no method of online transmission or storage is entirely secure, we comply with PCI-DSS and widely accepted industry standards.

Section 7 - Cookies

We use cookies to enhance your experience. Here is a list of the cookies we use:

- _session_id: Allows Shopify to store information about your session.

- _shopify_visit: Tracks the number of visits.

- _shopify_uniq: Counts unique visits.

- cart: Stores cart content.

- _secure_session_id: Unique session ID.

- storefront_digest: Used if the store has a password for access control.

Section 8 - Age of Consent

By using this site, you confirm that you are of legal age in your state or province, or that you are the age of majority and have granted consent for minor dependents to use the site.

Section 9 - Changes to this Privacy Policy

We reserve the right to modify this policy at any time. Updates take effect immediately upon posting. We will notify you of significant changes to the policy to keep you informed of what data we collect, how we use it, and under what circumstances we disclose it.

In the event of a merger or acquisition, your information may be transferred to the new owners to continue our service to you.

Section 10 - Reviewer Policy

We value customer feedback and may offer a coupon code to customers who leave a review on our products.

- Coupon Usage: Review coupon codes are limited to one-time use per customer and may not be reused.

- Review Integrity: We encourage honest feedback to improve our products and services. Reviews are monitored to ensure they meet our guidelines and maintain authenticity.

Questions and Contact Information

For any inquiries, to access, correct, amend, or delete your personal information, or to register a complaint, please contact our Privacy Compliance Officer at online@extensionology.com or by mail at:

Extensionology, [Re: Privacy Compliance Officer], 177 E Colorado Blvd Suite 200, Pasadena, CA, USA 91105